Terms and Conditions
These Terms and Conditions govern all consultations and booking services provided by Kwaku Lotteryy.
Service scope
We provide travel and relocation advisory services only. We do not represent embassies, immigration authorities, or government offices, and we do not issue visas, permits, or passports.
No visa or approval guarantee
We do not promise visa approval, appointment availability, or immigration outcomes. Final decisions are made solely by the relevant embassy, consulate, or immigration authority.
Paid booking service
All consultation bookings are paid services. Your payment secures your consultation slot and compensates the time and professional guidance prepared for your selected service.
No refund policy
All payments are final and non-refundable once made, including missed sessions, late attendance, incomplete documentation, change of mind, or external decision outcomes.
Client information and responsibility
You are responsible for providing complete, accurate, and truthful information. We are not liable for losses or refusals resulting from false information, withheld details, or submission errors.
Anti-fraud and payments
To prevent fraud, clients should communicate only through our official channels listed on this website. Never send payment to unverified third parties. We are not responsible for money sent to fraudulent accounts or impersonators.
Third-party and government fees
Our consultation fee does not include embassy fees, visa fees, travel tickets, insurance, or any other third-party costs unless explicitly stated in writing.